Membership – FAQ
It has come to our attention that some membership direct debits for April could not be stopped in time and that some members could see their payment taken in error on 01/04/20. This is absolutely something we tried to avoid but due to the Government order to close coming late on in March it made the process of cancelling payments much more difficult as payment files had already been processed & sent. Please be assured we tried our best.
If your payment has been taken please don’t worry. Although there are no staff available currently to deal with cases on an individual basis Beacon Sport & Fitness will have a full list of payments so we will be able to carry these over when the centre is able to re-open. We will also contact our direct debit provider today to ask about the possibility of reversing any payments that have been taken.
Going forward there will be absolutely no membership payments taken until we are able to open the centre again. We will of course keep you updated with any further developments. We are very sorry for this inconvenience at an already difficult time for everybody.
Beacon Sport & Fitness is temporarily closed due to the current Coronavirus Pandemic. We very much hope to be back open for business again very soon.
We have put ALL memberships on hold. We will take no membership payments until we are able to re-open.
Please do not cancel your direct debit as everything will be dealt with at our end and memberships will be able to resume as normal when this is all over.
We will keep in touch with regular updates via Facebook and Email. In the meantime, stay safe, stay fit and we will see you all soon.
Beacon Sport & Fitness Team
We’d love to hear from you. Please use any of the information below or fill out the contact form.
Beacon Sport & Fitness, Prosperity Park, Weston Road, Stafford ST18 0BF